Tourism Management

Guan Xinhua

Release Date: 2017-09-22

Guan Xinhua, female, born in December 1985, Jiaokou County in Shanxi Province. She obtained her Ph.D. from SUN YAT-SEN University, Guangzhou in June 2014, and is a lecturer of School of Geography & Tourism, Guangdong University of Finance & Economics. Her research interest covers services marketing and services management, including employee-customer interaction, customer knowledge sharing, employee adaptability, and value co-creation. She has published several academic papers in different journals, including Management World, Tourism Tribune, Tourism Science, Journal of Marketing Science, and Academic Research. She has charged of Provincial Natural Science Fund of Guangdong province, "The Antecedents and Consequences of Customer Knowledge Sharing: Take the High Contact Services Industry as Study Background" (2015.1-2018.1);

and participated in the National Natural Science Fund "The Research of Employee Adaptive Behavior Based on the Perspective of Value Co-creation: The Structure, Formation Mechanism and Influence" (2014.1-2017.1),

National Social Science Fund "The Leader Silence in Organization: The Formation Mechanism, Process and Influence" (2014.1-2017.1),

and Provincial Natural Science Fund of Guangdong province "The Research of the Formation Mechanism of Frontline Employee Adaptive Behavior: Based on the Perspective of Value Co-creation " (2013.1-2016.1).