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Hospitality Management
Front Office & Housekeeping Management
Release Date: 2017-09-221. Basic Course Information
Course Code：080123
Course Name：Front Office & Housekeeping Management
Course Type：Compulsory course
Periods: 54
Credits：3
Target Students： Hospitality Management Majors
Assessment: Examination
Preparatory Course: CET-4，Hospitality English-I
2. Brief Course Introduction
This course is focused on basic principles, procedures and best practices of FO & Housekeeping Management in Rooms Division of hotels. The content includes: reservation, reception, pricing and operational analysis, managerial communications, housekeeping services, securities, etc., with a profound study of cases concerning well-known properties.