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Human Resource Management in Service Industry
Release Date: 2017-09-221. Basic Course Information
Course Code: 089703
Course Name: Human Resource Management in Service Industry
Course Type: Specialty Course
Periods: 48
Credits: 3
Target Students：Undergraduates Majoring in Tourism Management, Hotel Management and MICE c
Assessment: Examination
Preparatory Courses: Management, Introduction to Service Industry
2. Brief Course Introduction
Human Resource Management in Service Industry is an intersected and frontier discipline with strong practicality. How to improve the management level of human resource management to add competitive advantage to service industry is not only a big challenge but also the aim of this course. It provide students with a solid understanding of the evolving functions; responsibilities of human resource management in service industry. Students learned to develop management skills for their future career. This course is designed to provide an introduction and overview of Human Resource Management in Service Industry. Since this course visibly and continuously highlights the importance of human resource management and its potential contribution to service industry's competitive advantage, emphasis is placed on the core areas of human resource management such as staffing, compensation, performance management, motivation, career management, communication, etc.